lucasLINK – Terms of Service

Last updated: [21 October 2025]
Legal entity: [LucasLINK, powered by Lucas Group Solutions] (ABN 85 302 985 291) (“LucasLINK”, “we”, “us”, “our”)
Contact: [hello@lucaslink.com.au] | [PO BOX 945, HiIlarys, WA, 6923]

1) What these terms cover

These Terms of Service (“Terms”) govern your access to and use of our website, content, and any tools, forms, or dashboards we make available at [your domain] (collectively, the “Site”). By using the Site, you agree to these Terms and to our Privacy Policy.

If you don’t agree, do not use the Site.

2) Who may use the Site

You must be able to form a binding contract and comply with applicable law. If you use the Site on behalf of a company, you represent you’re authorised to bind that company and “you” includes that company.

3) Regulatory Status – Merchant Acceptance Model

• LucasLINK operates in accordance with Australian law, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (“AML/CTF Act”).
• We conduct business strictly under a merchant-acceptance model and do not provide exchange, brokerage, remittance, conversion, or custody services.
• We accept select digital assets only as payment for our own goods and services, and our activities therefore fall outside the definition of a “Digital Currency Exchange” (DCE) under section 5 of the AML/CTF Act.
  Where required (e.g., higher-value or higher-risk invoices), we may implement Know Your Customer (KYC) and other risk-based due-diligence measures consistent with Australian AML/CTF requirements.

4) Accounts and security

If parts of the Site require an account:

• Provide accurate information and keep it current.
• Safeguard your login details. You’re responsible for all activity under your account.
• We may suspend or terminate accounts that breach these Terms or applicable law.

5) Acceptable use

You must not:

• Break the law, infringe IP, or violate others’ rights.
• Probe, scan, or test the vulnerability of the Site or bypass security.
• Interfere with the Site’s operation (e.g., scraping outside permitted APIs, spamming, introducing malware).
• Misrepresent your identity, affiliation, or the nature/purpose of your transactions.
• Use the Site to promote or facilitate illegal acts, including money laundering, terrorism financing, fraud, or sanctions evasion.

We may monitor use of the Site to protect our services and users.

6) Information on the Site (no financial or legal advice)

Content on the Site is general information only. It is not financial, legal, tax, or accounting advice. Before making decisions, seek professional advice relevant to your circumstances.

7) Third-party services and links

The Site may link to third-party websites, wallets, payment processors, analytics, or plugins (“Third-Party Services”). We don’t control or endorse them and aren’t responsible for their content, security, or practices. Your use of Third-Party Services is at your own risk and may be subject to their terms.

8) Ordering services and paying us

If you engage our services through the Site (e.g., web builds, integrations, consulting):

• Quotes & scope. Scope, deliverables, timelines, and pricing will be as set out in a quote, proposal, or order form agreed with you.
• Payment method. We accept cryptocurrency, you’ll pay from a wallet you control to the wallet address we nominate. Confirm addresses carefully; blockchain transactions can’t be reversed.
• Taxes. Prices may be exclusive of GST unless stated. You’re responsible for any taxes applicable to your purchase.
• Digital-Asset Value and Volatility. The value of any digital-asset payment is determined at the time your transaction is broadcast and reaches the required network confirmations. Digital-asset prices fluctuate rapidly. You acknowledge that all volatility risk is borne by you from initiation until confirmation. LucasLINK does not hedge, peg, or stabilise digital-asset prices and bears no responsibility for any change in value before or after payment. We may specify an exchange-rate quote window (for example, 15 minutes). Payments made after the window expires will require recalculation at the current rate.
• Payment Finality & No Refunds. All confirmed digital-asset payments are final and non-refundable. Blockchain transactions cannot be cancelled, reversed, or recalled once confirmed. LucasLINK does not return or re-send digital assets or fiat currency under any circumstance. This ensures we remain within our merchant-acceptance model and outside the scope of a Digital Currency Exchange (DCE).
  If you overpay an invoice, the surplus will not be refunded in any currency or asset. At our sole discretion, we may:
  • apply the excess as a credit note toward future LucasLINK services; or
  • absorb it into additional deliverables of equivalent value.
  Nothing in this clause limits your non-excludable rights under the Australian Consumer Law (ACL). Where a refund is legally unavoidable and no other remedy applies, it will be made only in the same digital asset, to the originating wallet, and net of unavoidable network fees — this does not constitute an exchange service.

9) Anti-money laundering (AML), Counter terrorism funding (CTF) & Know your customer (KYC)

• LucasLINK applies a risk-based approach consistent with the AML/CTF Act. While our operations fall outside DCE registration requirements, we may collect and verify customer information (KYC) for large-value invoices, unusual transaction patterns, or sanctions-screening obligations.
• You may be required to provide identity or business-verification details before we accept or continue a transaction. Failure to provide requested information may result in us declining or suspending services or payment acceptance.
• We retain AML/CTF records for the statutory minimum period (typically seven years) and may disclose information to regulators or law-enforcement agencies where required or authorised by law.

10) Intellectual property

The Site and its content (brand, logos, text, graphics, UI, code, and arrangements) are owned by us or our licensors and are protected by IP laws.

• License to you. We grant you a revocable, non-exclusive, non-transferable licence to access and use the Site for its intended purpose in accordance with these Terms.
• Restrictions. You must not copy, modify, distribute, frame, create derivative works, reverse engineer, or exploit the Site or its content except as allowed by law or with our written consent.
• Your content. If you submit content (e.g., forms, feedback), you grant us a worldwide, royalty-free licence to use, reproduce, and display it to operate and improve the Site. You represent you have the rights to submit it.

11) Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy. By using the Site, you consent to those practices. Do not submit others’ personal information without lawful authority and consent.

12) Consumer law notice (Australia)

Nothing in these Terms excludes, restricts, or modifies any non-excludable guarantees, rights, or remedies you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).

• Where we are permitted to limit remedies for breach of a non-excludable guarantee in connection with services, our liability is limited (at our option) to supplying the services again or paying the cost of having the services supplied again.

13) Disclaimers (Site)

To the maximum extent permitted by law and subject to clause 12:

• The Site is provided “as is” and “as available”. We make no warranties about uptime, accuracy, completeness, security, or fitness for a particular purpose.
• Blockchain networks are outside our control; network congestion, gas fees, forks, and protocol changes may affect timing and finality of payments.

14) Limitation of liability

To the maximum extent permitted by law and subject to clause 12:

• We are not liable for indirect, special, incidental, exemplary, or consequential loss, loss of profits, loss of data, business interruption, or loss of opportunity.
• Our aggregate liability arising out of or related to the Site or these Terms will not exceed AUD $1,000 or the amount you paid to us for the relevant services in the 3 months before the event giving rise to liability, whichever is greater.

15) Indemnity

You indemnify us (and our officers, employees, and contractors) against losses, liabilities, and expenses (including reasonable legal fees) arising from your: (a) breach of these Terms; (b) violation of law; or (c) infringement of third-party rights, except to the extent caused by our breach or willful misconduct.

16) Suspension and termination

We may suspend or terminate your access to the Site (with or without notice) if we reasonably believe you breached these Terms, created legal exposure, or pose security/AML risk. Clauses that by their nature survive termination (e.g., 10–15, 18–20) continue in force.

17) Changes

We may update the Site and these Terms from time to time. Changes are effective when posted with the “Last updated” date above. If you continue to use the Site after changes, you accept the updated Terms.

18) Force majeure

We aren’t liable for delays or failures caused by events beyond our reasonable control, including network outages, third-party failures, acts of God, or changes in law.

19) Notices

We may provide notices by posting on the Site or emailing the address associated with your account. You may send notices to the contact listed above.

20) Governing law and venue

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. The courts of Western Australia have non-exclusive jurisdiction.

21) Entire agreement

These Terms and the documents they reference (e.g., Privacy Policy, any signed proposal or order form for paid services) constitute the entire agreement between you and us regarding the Site and supersede prior understandings.